Privacy Policy — ORALAURA

ORALAURA ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have about that information.

Information We Collect

Order information: name, shipping address, billing address, email, phone number, and payment details processed by our payment provider.
Account information: if you create an account, your login credentials and saved preferences.
Usage data: pages visited, device and browser information, and cookies used to improve the site experience.
Customer support: messages and attachments you send us when requesting help.

How We Use Information

To process and ship your orders.
To provide customer support and respond to enquiries.
To send order updates and, with your consent, marketing communications.
To improve our products, website, and customer experience.
To prevent fraud and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers (payment processors, shipping carriers, email platforms, analytics tools) strictly to operate the service, and with authorities when required by law.

Cookies

We use cookies and similar technologies to keep your cart, remember preferences, and understand site performance. You can disable cookies in your browser, but parts of the site may not function as expected.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time by emailing privacy@oralaura.com. Depending on your jurisdiction (GDPR, CCPA, UK GDPR), you may have additional rights such as data portability and the right to object to processing.

Data Retention & Security

We retain personal data only as long as needed to fulfil the purposes outlined above or as required by law. We use industry-standard safeguards, but no method of transmission over the internet is 100% secure.

Contact

Questions about this policy? Email privacy@oralaura.com.